Privacy Policy
Last Updated: 2025/12/1
1. Introduction
Welcome to kickkitelite. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy aims to inform you how we collect, use, store, and protect your personal information when you visit the website kickkitelite and purchase goods from us or use our services.
We comply with data protection laws, including the General Data Protection Regulation (GDPR). Under the GDPR, we are the “data controller” of your data.
2. Information We Collect
When you visit our website, make a purchase, or interact with us, we collect the following categories of information:
Personally Identifiable Information: Including your name, shipping address, billing address, email address, and phone number.
Payment Information: We process payments through third-party payment processors such as Stripe and PayPal. We do not directly store or process your complete credit or debit card information. These processors share payment confirmations and limited information (such as the last four digits of your card) with us to help us complete your order.
Transaction Data: Including details of the goods you purchased, order amount, payment method, and date.
Technical Data: This includes your IP address, browser type and version, time zone settings and location, operating system and platform, and other technical information about the device you use to access our website.
Usage Data: This includes information about how you use our website, such as the pages you visit, the links you click, the duration of your visit, and referral sources.
Marketing and Communication Data: This includes your preferences for receiving our marketing communications and your communication records with us (e.g., customer service inquiries).
3. How We Collect Your Information
We collect data in the following ways:
You provide it directly to us: When you create an account at checkout, fill out a form, make a purchase, or communicate with us via email/contact us form.
Through automated technologies or interactions: When you interact with our website, we use cookies, server logs, and other similar technologies to automatically collect technical and usage data.
From third parties: For example:
From analytics providers (such as Google Analytics).
From payment service providers.
From logistics and shipping companies (such as DHL, UPS).
4. How We Use Your Information
We only use your personal information when we have a legal basis. We use your information primarily for the following purposes:
Processing and fulfilling your orders, including arranging delivery and managing payments.
Fulfilling contracts with you.
Managing our business, including customer service, dispute resolution, and support.
Sending you transactional information, such as order confirmations and shipping notices.
Fulfilling contracts with you.
Managing and protecting our website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and data hosting).
Sending you marketing communications (such as newsletters, special offers, and promotions) with your consent, containing information about our latest jerseys, promotions, and new products.
Using data analytics to improve our website, products/services, marketing, customer relations, and experience.
5. Marketing Communications
We want to send you information about our products and offers based on your preferences.
Email Marketing: With your explicit consent, we may send you marketing messages via email. You can choose to receive these communications when you register or manage them through your account preferences settings.
How to Unsubscribe: You can choose to stop receiving marketing communications at any time through the “unsubscribe” link in each marketing email, or by logging into your account and updating your preferences settings. Please note that even if you choose not to receive marketing communications, you will still receive non-promotional transaction information related to your order (such as order confirmations and shipping notifications).
6. Cookies and Similar Technologies
Our website uses cookies to differentiate you from other users of our website. This helps us provide you with a good experience while you browse our website and also enables us to improve our website.
Types of Cookies We Use:
Essential Cookies: Essential for the basic operation of the website, such as enabling you to shop and checkout.
Analysis/Performance Cookies: Allow us to identify and count the number of visitors and understand visitor behavior while using the website. This helps us improve how the website functions.
Functional Cookies: Used to identify you when you return to the website, enabling us to personalize content for you, greet you by name, and remember your preferences.
Targeting/Advertising Cookies: Record your visits to our website, the pages you visit, and the links you follow. We will use this information to make the website and the advertisements you see more relevant to your interests.
Cookie Consent: When you first visit our website, we will ask for your consent to set up non-essential cookies via a banner. You can adjust your preferences at any time in our [Cookie Settings] or your browser settings.
7. Data Sharing and Disclosure
We will not sell your personal information to any third party. We will only share your data with:
Service Providers: We share necessary personal information with trusted third parties to provide services on our behalf, such as:
Payment Processing (Stripe, PayPal)
Shipping and Logistics (DHL, UPS, DPD)
Website Hosting and Data Analytics (Shopify, Google Analytics)
Email Marketing Services (Klaviyo, Mailchimp)
All these service providers are contractually obligated to protect your data and may not use it for any other purpose.
Legal Requirements: We may disclose your information if we are obligated to comply with legal obligations, regulations, legal processes, or government requirements.
8. International Data Transfer
As our business is global, your data may be transferred to countries outside the European Economic Area (EEA) (for example, our servers or service providers may be located in other countries). We will take all reasonably necessary steps to ensure that your data is processed securely and in compliance with this Privacy Policy and applicable data protection laws. This includes using standard contractual terms approved by the European Commission or other legally permissible transfer mechanisms.
9. Data Security
We have implemented appropriate security measures to prevent the accidental loss, unauthorized use, access, alteration, or disclosure of your personal information. Furthermore, we have limitations on the confidentiality obligations we impose on employees, agents, and contractors who have access to your personal information.
All payment transactions use encryption technology. However, transmitting information over the internet is not entirely secure, and we cannot guarantee the absolute security of data transmitted to our website.
10. Data Retention
We will retain your personal information only for the time necessary to achieve the purposes described in this policy, including to meet any legal, accounting, or reporting requirements. For example, we will retain order information for a certain period for tax and warranty purposes.
In determining the appropriate retention period, we will consider the quantity, nature, and sensitivity of the data, the risk of damage from unauthorized use or disclosure, the purpose for which we process the data and whether we can otherwise achieve those purposes, and applicable legal requirements.
11. Your Data Protection Rights
Under the GDPR, you have the following rights:
Right of Access: The right to request access to a copy of the personal data we hold about you.
Right of Correction: The right to request correction of any inaccurate or incomplete personal information we hold about you.
Right to Erasure: In certain circumstances, you have the right to request that we erase your personal information.
Right to Restrict Processing: In certain circumstances, you have the right to request that we suspend the processing of your personal information.
Right to Data Portability: You have the right to receive the personal information you provide to us in a structured, commonly used, machine-readable format and, where technically feasible, to request that we transfer this data directly to another controller.
Right to Object: You have the right to object to the processing of your personal information based on our legitimate interests or direct marketing.
Right to Withdraw Consent: You have the right to withdraw your consent at any time when we rely on your consent to process your data.
To exercise any of these rights, please contact us using the contact information provided below.
You have the right to file a complaint with a data protection authority at any time regarding our collection and use of your personal data. However, we want to give you an opportunity to resolve your issue before you contact a regulatory body, so please contact us first.
12. Third-Party Links
This website may contain links to third-party websites, plugins, and applications. Clicking these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of each website you visit.
13. Children’s Privacy
Our website is not intended for children under the age of 13 (or the older age allowed in your country), and we do not knowingly collect children’s personal information. If you are a parent or guardian and believe your child has provided us with information, please contact us and we will endeavor to remove that information from our records.
14. Changes to this Policy
We may update this Privacy Policy from time to time. Any changes will take effect when a new version is published on this page. We will update the “Last Updated” date at the top of the policy. Please check back regularly to see how we protect your information.
15. Contact Us
If you have any questions, comments, or requests regarding this Privacy Policy, the information we hold about you, or to exercise your data rights, please contact us as follows:
Email: kickkitelite@gmail.com
Mailing Address: Contact customer service for your mailing address